Ticketing Executive-Domestic & International

  • Experience: 1-5 Years |
  • Freshers Can Also Apply
  • (learn on the job, sharpen your skills , ample opportunities to exhibit your potential skills and knowledge that will enhance your career growth. We do not put you in training before you are posted but we post you on the job and train you on the job and make you effective performer thereby ensuring your growth at a faster pace)
  • Location: Nagpur |
  • No of positions: 5

Job Description:

  • Interact with customers by phone, e-mail or online chat concerning various issues
  • Handling Inbound calls and Providing support to customers pertaining to all booking related enquiries
  • Outbound calls for Survey/ Feed backs/Cold calling/emails
  • Issuance of Budget and GDS tickets and handling emails
  • Should have knowledge and hands on Experience on GDS Tools like: Galileo / Amadeus / Sabre and others
  • Provide hands on support to agents on booking, cancellation and refund
  • Solicit cross-selling and up-selling opportunities within the customer care experience
  • Capturing and applying customers feedback/Coordinating with technology team to fix errors
  • To be co-operative and provide support to fellow team members and functions

Desired Profile:

  • Good communication skills
  • Strong customer focus
  • Good organizational skills
  • Relationship Skills
  • Good computer and written skills
  • Able to work as part of a team
  • High level of personal presentation
  • Able to work under pressure
  • Enjoy working with people
  • Strong Sales focus
  • CRS Knowledge (Galileo and Abacus )
  • English, Hindi and Other languages

Work From Home

Holiday Expert  : Domestic and International Holiday Packages
Job Description

Area(s) Of Responsibility:
1) Guiding Guests on their Holiday enquiry 
2) Designing Itineraries 
3) Doing costing for the packages and keep a track of the  payment collected
4) Follow up on queries 
5) Selling holiday packages 
6) Attend class room trainings.

Who can apply:

    • 1) Only female candidates who are currently not employed (full  time or part time)
      2) Excellent problem solver
      3) Should be based out of the same location as per the Job  posting, or near around
      4) Good travel quotient (worked in the travel domain OR is well  travelled)
      5) Good communication skills
      6) Should be willing to attend a 10 day training program (Its mandatory)7) Should be able to invest 6 8 hours of work on daily basis though this is not fixed working hours
      9) Should have a computer / laptop with internet connection at  home and must be active on social media e.g. linked in, face  book etc

Technology : Online Products

Job Description

Our next step is to go beyond just helping people get to their destination with our Technology  in Nagpur; from accommodation and sightseeing, to finding the best route  we offer all a traveler needs inside a single window.

Area(s) Of Responsibility

  • Work to develop the best technical design and approach for new product development.
  • Operational Excellence – monitoring & operation of all on line  production services

Basic Qualifications

  • Bachelor Degree or higher in Computer Science or related field
  • Have experience in building and running distributed systems for online services at scale
Please email nctiexpress@gmail.com or use the “Contact Us” form to attach and submit your resume in Word or PDF format. (No phone calls please)

This is a demo store for testing purposes & no orders shall be fulfilled. Dismiss